Service Advisor
OKC • Oklahoma City, OK87d • Onsite
Service Advisor Jobs
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Automotive Service Advisor/Writer
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OBRIEN AUTO GROUP • Fife, WA87d • OnsiteTire and Battery Service Advisor
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Camping World Holdings, Inc. • Greenfield, IN87d • $50,000 - $75,000 • OnsiteService Advisor
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Jiffy Lube • Kingwood, WV88d • OnsiteLead Customer Service Advisor
Pep Boys • Nashua, NH88d • $13 - $22 • Onsite
Service Advisor
OKC•Oklahoma City, OK
•Onsite
About The Position
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training, and advancement. All you need is the same commitment to excellence we have for our customers!
Requirements
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Benefits
- Competitive Pay
- Medical, Vision, Dental
- 401(K) Retirement Plan
- Group Life Insurance
- Flexible Spending Account
- Paid Vacation
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Job Search Resources
Career Resources
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