Service Advisor Jobs

About The Position

Requirements

• Previous service advisor/writer experience required
• RV service experience
• High school diploma or GED
• Excellent communication skills.
• Understand the service process.
• Analysis/problem solving skills.
• Demonstrate commitment to and creative thinking for continuous improvement.
• High ability to multi-task.

Responsibilities

• Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes.
• Act as the primary liaison between customers and the service department to ensure clear communication and excellent service.
• Coordinate with technicians and parts staff to schedule and track repairs efficiently.
• Review and verify all documentation to ensure accuracy and compliance with company processes.
• Provide exceptional customer service by keeping customers informed throughout the repair process and addressing questions or concerns promptly.

Benefits

• Medical, dental, and vision insurance
• 401K with company match
• PTO
• Great company culture