Service Advisors

Haselwood Auto Group•Bremerton, WA

50d•$45,000 - $180,000•Onsite

About The Position

As a Service Advisor, you’ll be the important connection between our customers and our service team. You’ll listen to customer concerns, provide knowledgeable recommendations, explain repair and maintenance needs, and guide customers through the service process with confidence and transparency.

Requirements

High School graduation or equivalent
One (1) year service advisor experience, manufacturer training or demonstrated technical expertise.
Experience as a sales representative, consistently meeting or exceeding targets.
Possession of a valid, unrestricted driver’s license for more than 3 years.

Nice To Haves

Automotive Service Excellence (ASE) Certifications preferred.

Responsibilities

Welcome customers and create a remarkable service experience from check-in to delivery.
Listen carefully to customer concerns and recommend appropriate diagnostic, maintenance, and repair solutions.
Use your automotive knowledge to explain recommended services clearly and confidently.
Prepare accurate, transparent estimates for parts, labor, diagnostics, maintenance, and repairs.
Recommend the right repairs and services based on the customer’s needs—not simply sell repairs.
Obtain accurate parts and labor pricing and present complete estimates at the time the repair order is written.
Gain customer authorization and keep customers informed throughout the repair process.
Write thorough, organized repair orders that give technicians the information they need to diagnose and complete repairs efficiently.
Work closely with technicians, team leaders, and other members of the service team to keep repairs moving and customers informed.
Follow company processes and standards while contributing to a professional, positive, team-oriented environment.

Benefits

Commission-Based Pay: $45,000–$180,000 annually.
8 week guarantee with training
Weekly pay
401K with employer match up to 50% of 5%
Medical, Dental, Life & Vision Insurance starting first of the month after hire!
Paid Vacation after 90 days of employment
Sick Leave that is accrued at the rate of 1 hour per 40 hours worked
Employee Wellness Program
Employee Assistance Program for all employees
Employee Vehicle Purchase Program
Employee Discount
Employee Referral Program