Technicians & Service Advisors

Jiffy Lube•Indianapolis, IN

About The Position

Jiffy Lube is hiring motivated individuals to work as Technicians and Service Advisors in a hands-on, team-oriented service center. Team members work in the service bay and with guests, and are trained to perform both technical and customer-facing duties. No automotive experience is required; hands-on training is provided. The role offers opportunities to learn technical skills and pursue long-term career growth, including advancement to store management.

Requirements

Previous automotive, mechanical, customer service, retail, or sales experience is a plus but is not required.
Willingness to learn and participate in hands-on training.
Strong work ethic and positive attitude.
Comfort communicating with people and explaining information clearly.
Ability to multitask and stay organized in a fast-paced environment.
Ability to work on feet for extended periods.
Team-oriented mindset.
Ability to work flexible schedules, including weekends as needed.
Ability to lift up to 50 pounds.
Ability to occasionally drive customer vehicles.

Responsibilities

Greet guests professionally and create a positive first impression.
Listen to customer concerns and recommend appropriate vehicle maintenance services.
Conduct vehicle inspections and communicate findings clearly to guests and teammates.
Educate customers about preventative maintenance and their vehicle’s needs.
Explain services, pricing, and timelines transparently.
Perform oil changes, fluid checks, and preventative maintenance services.
Provide fast, efficient service while maintaining quality.
Support teammates across areas of the shop as needed.
Resolve customer concerns promptly and professionally.
Create service orders accurately and process transactions.
Safely guide vehicles into and out of service bays.
Contribute to store sales and service goals.
Maintain a clean, organized, and safe work environment.
Follow company safety procedures and operational standards.