Technicians & Service Advisors

Jiffy Lube • Indianapolis, IN

15h • Onsite

About The Position

Jiffy Lube is hiring motivated individuals as Technicians and Service Advisors. This hands-on, team-oriented role combines work in the service bay with guest-facing responsibilities at the counter. Team members are trained to perform both types of work, with the balance varying from day to day. No automotive experience is required; the company provides hands-on training and offers opportunities for long-term career growth and professional development.

Technicians perform oil changes, fluid checks, vehicle inspections, and preventative maintenance services, while Service Advisors greet guests, listen to concerns, recommend maintenance, explain services and pricing, and process service orders and transactions. All team members support shop operations, contribute to sales and service goals, follow safety and operational standards, and help maintain a clean, organized workplace.

The position pays $12 per hour and up depending on experience. Work takes place in a service shop, with exposure to noise, fumes, and varying temperatures. Schedules may be flexible and include weekends as needed.

Requirements

• Willingness to learn and participate in hands-on training.
• Strong work ethic and positive attitude.
• Comfort communicating with people and explaining information clearly.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to work on your feet for extended periods.
• Team-oriented mindset.
• Ability to work flexible schedules, including weekends as needed.
• Ability to stand for extended periods.
• Ability to lift up to 50 pounds.
• Ability to bend and work with tools and equipment frequently.
• Ability to occasionally drive customer vehicles.

Nice To Haves

• Previous automotive, mechanical, customer service, retail, or sales experience.

Responsibilities

• Greet guests professionally and create a positive first impression.
• Listen to customer concerns and recommend appropriate vehicle maintenance services.
• Conduct vehicle inspections and communicate findings to guests and teammates.
• Educate customers about preventative maintenance and their vehicle’s needs.
• Explain services, pricing, and timelines clearly and transparently.
• Perform oil changes, fluid checks, and preventative maintenance services.
• Deliver fast, efficient service while maintaining quality.
• Support teammates across shop areas as needed.
• Resolve customer concerns promptly and professionally.
• Create service orders accurately and process transactions.
• Safely guide vehicles into and out of service bays.
• Contribute to store sales and service goals.
• Maintain a clean, organized, and safe work environment.
• Follow company safety procedures and operational standards.

Benefits

• Competitive weekly pay.
• Bonus and incentive opportunities.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off starting Day 1.
• Employee discounts.
• Industry-leading training programs.
• Career advancement opportunities.
• Team-oriented, supportive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed