Technicians & Service Advisors

Jiffy Lube•Milledgeville, GA

18h•Onsite

About The Position

Jiffy Lube is hiring team members to work as Technicians and Service Advisors in a fast-paced, team-oriented service center. The role combines hands-on automotive service with guest-facing customer service. Team members may work in the service bay or at the counter, and everyone is trained to perform both types of work. No automotive experience is required; hands-on training is provided, with opportunities for career growth and advancement. Technicians perform oil changes, fluid checks, vehicle inspections, and preventative maintenance while helping deliver fast, high-quality service. Service Advisors greet guests, listen to vehicle concerns, recommend appropriate maintenance, explain services and pricing, and help build trust through clear communication. Team members also create service orders, process transactions, support sales and service goals, and help maintain a clean, organized, and safe workplace. The position pays $11 per hour and up. Employment is available full-time or part-time and is classified as non-exempt. Work takes place in a service shop, with exposure to noise, fumes, and varying temperatures. The role requires standing for extended periods, frequent bending and lifting, and occasionally driving customer vehicles.

Requirements

Previous automotive, mechanical, customer service, retail, or sales experience is a plus but is not required.
Willingness to learn and participate in hands-on training.
Strong work ethic and positive attitude.
Comfort communicating with people and explaining information clearly.
Ability to multitask and stay organized in a fast-paced environment.
Ability to work on one's feet for extended periods.
Team-oriented mindset and willingness to support coworkers.
Ability to work flexible schedules, including weekends as needed.
Ability to stand for extended periods.
Ability to lift up to 50 pounds.
Ability to bend and lift frequently and work with tools and equipment.
Ability to occasionally drive customer vehicles.

Nice To Haves

Previous automotive, mechanical, customer service, retail, or sales experience.

Responsibilities

Greet guests in a friendly, professional manner and create a positive first impression.
Listen to customer concerns and recommend suitable vehicle maintenance services.
Conduct vehicle inspections and communicate findings to guests and teammates.
Educate customers about preventative maintenance and their vehicle’s needs.
Explain services, pricing, and timelines clearly and transparently.
Perform oil changes, fluid checks, and preventative maintenance services.
Deliver fast, efficient service without compromising quality.
Support teammates across all areas of the shop as needed.
Resolve customer concerns promptly and professionally.
Create service orders accurately and process transactions.
Safely guide vehicles into and out of service bays.
Contribute to store sales and service goals.
Maintain a clean, organized, and safe work environment.
Follow company safety procedures and operational standards.