Technicians & Service Advisors

Jiffy Lube•Fishers, IN

13h

About The Position

Jiffy Lube is hiring team members as Technicians or Service Advisors. This hands-on role combines work in the service bay and with guests; team members are trained to work in both areas. Technicians perform automotive maintenance, while Service Advisors welcome guests, discuss vehicle concerns, recommend services, and support sales. No automotive experience is required, and the company provides hands-on training. The posting describes opportunities for career growth and advancement. The role is listed as full-time or part-time, non-exempt, with pay starting at $14 per hour depending on experience. The work takes place in a service shop, with exposure to noise, fumes, and varying temperatures.

Requirements

Willingness to learn and participate in hands-on training.
Strong work ethic and positive attitude.
Comfort communicating with people and explaining information clearly.
Ability to multitask and stay organized in a fast-paced environment.
Comfort working on one’s feet for extended periods.
Team-oriented mindset and willingness to support coworkers.
Ability to work flexible schedules, including weekends as needed.
Ability to stand for extended periods.
Ability to lift up to 50 pounds.
Ability to bend and lift frequently and work with tools and equipment.
Ability to occasionally drive customer vehicles.

Nice To Haves

Previous automotive, mechanical, customer service, retail, or sales experience.

Responsibilities

Greet guests in a friendly, professional manner and create a positive first impression.
Listen to customer concerns and recommend appropriate vehicle maintenance services.
Conduct vehicle inspections and communicate findings to guests and teammates.
Educate customers about preventative maintenance and their vehicle’s service needs.
Explain services, pricing, and timelines clearly and transparently.
Perform oil changes, fluid checks, and preventative maintenance services.
Deliver fast, efficient service while maintaining quality.
Support teammates across shop areas as needed.
Resolve customer concerns quickly and professionally.
Create service orders accurately and process transactions.
Safely guide vehicles into and out of service bays.
Contribute to store sales and service goals.
Maintain a clean, organized, and safe work environment.
Follow company safety procedures and operational standards.