Technicians & Service Advisors

Jiffy Lube•Brownsburg, IN

About The Position

Jiffy Lube is hiring motivated individuals as Technicians and Service Advisors to provide automotive maintenance and customer service in a hands-on, team-oriented service center. Team members work in the service bay and with guests, and are trained to perform both technical and customer-facing duties. No automotive experience is required; hands-on training is provided. The role offers career growth and professional development, with opportunities to advance into store management.

Requirements

  • Willingness to learn and participate in hands-on training.
  • Strong work ethic and positive attitude.
  • Comfort communicating with people and explaining information clearly.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Comfort working on your feet for extended periods.
  • Team-oriented mindset.
  • Ability to work flexible schedules, including weekends as needed.
  • Ability to stand for extended periods.
  • Ability to lift up to 50 pounds.
  • Ability to occasionally drive customer vehicles.

Nice To Haves

  • Previous automotive, mechanical, customer service, retail, or sales experience.

Responsibilities

  • Greet guests in a friendly, professional manner and create a positive first impression.
  • Listen to customer concerns and recommend appropriate vehicle maintenance services.
  • Conduct vehicle inspections and communicate findings clearly to guests and teammates.
  • Educate customers about preventative maintenance and their vehicle’s needs.
  • Explain services, pricing, and timelines transparently.
  • Perform oil changes, fluid checks, and preventative maintenance services.
  • Deliver fast, efficient service while maintaining quality.
  • Support teammates across areas of the shop as needed.
  • Resolve customer concerns quickly and professionally.
  • Create service orders accurately and process transactions.
  • Safely guide vehicles into and out of service bays.
  • Contribute to store sales and service goals.
  • Maintain a clean, organized, and safe work environment.
  • Follow company safety procedures and operational standards.

Benefits

  • Competitive weekly pay
  • Bonus and incentive opportunities
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off starting Day 1
  • Employee discounts
  • Industry-leading training programs
  • Career advancement opportunities
  • Team-oriented, supportive work environment
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