Technicians & Service Advisors

Jiffy Lube•Carmel, IN

22h

About The Position

Jiffy Lube is hiring motivated individuals as Technicians and Service Advisors. Team members work in a hands-on, team-oriented service center, helping deliver fast, high-quality automotive service and keep vehicles running safely and efficiently. The role combines work in the service bay and with guests at the counter; team members are trained to do both. No automotive experience is required, and hands-on training is provided. The position offers opportunities for career growth and professional development. Technicians perform oil changes, fluid checks, inspections, and preventative maintenance. Service Advisors welcome guests, listen to concerns, explain vehicle maintenance needs and service options, and support sales. The work is performed in a fast-paced service shop and includes standing for extended periods, exposure to noise, fumes, and varying temperatures, lifting up to 50 pounds, and frequent bending and work with tools and equipment. Team members may occasionally drive customer vehicles. The position is listed as full-time or part-time, non-exempt, with pay starting at $15 per hour depending on experience.

Requirements

Willingness to learn and participate in hands-on training.
Strong work ethic and positive attitude.
Comfort communicating with people and explaining information clearly.
Ability to multitask and stay organized in a fast-paced environment.
Ability to stand for extended periods.
Team-oriented mindset.
Ability to work flexible schedules, including weekends as needed.
Ability to lift up to 50 pounds.
Ability to bend frequently and work with tools and equipment.
Ability to occasionally drive customer vehicles.

Nice To Haves

Previous automotive, mechanical, customer service, retail, or sales experience.

Responsibilities

Greet guests in a friendly, professional manner and create a positive first impression.
Listen to customer concerns and recommend appropriate vehicle maintenance services.
Conduct vehicle inspections and communicate findings clearly to guests and teammates.
Educate customers about preventative maintenance and their vehicle's service needs.
Explain services, pricing, and timelines clearly and transparently.
Perform oil changes, fluid checks, and preventative maintenance services.
Deliver fast, efficient service while maintaining quality.
Support teammates across shop areas as needed.
Resolve customer concerns promptly and professionally.
Create service orders accurately and process transactions.
Safely guide vehicles into and out of service bays.
Contribute to store sales and service goals.
Maintain a clean, organized, and safe work environment.
Follow company safety procedures and operational standards.