Coffee Shop Attendant/Cashier
Highgate Hotels • Carolina, PR1d • Onsite
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Coffee Shop Attendant/Cashier FT
Highgate Hotels•Carolina, PR
•Onsite
About The Position
The Barista/Outlet Cashier is responsible for the preparation of the Market Grab and Go confections, accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for assisting the Host/Hostess in the prompt greeting and seating of all guests and assist servers as needed.
Requirements
- High School diploma or equivalent
Nice To Haves
- related experience in a hotel or a related field
Responsibilities
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
- Collect money and/or credit cards from guests and servers, and make correct change.
- Operate the approved credit card machine.
- Prepare cashier report at end of shift.
- Pay out servers’ and service attendants’ tips, if applicable.
- Greet and seat guests at appropriate tables in a timely manner.
- Perform opening and closing duties according to established side-work checklist
- Be attentive of guests’ needs and assist in providing a pleasant dining experience.
- Properly take reservations for all outlets.
- Have a thorough knowledge of menus and current specials in all applicable outlets.
- Answer the phone according to standards.
- Communicate effectively and courteously over the telephone.
- Take a room service order according to hotel standards.
- Assist servers and host/hostess in the serving of guests, as needed.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Ensure overall guest satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
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