Servers Jobs

About The Position

Requirements

• 3-5 years of experience in the restaurant industry
• Must possess proper food handlers and alcohol dispensing certifications
• Valid driver’s license
• Satisfactory criminal history
• General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations
• Must be able to read and comprehend written materials, write in grammatically correct sentences, and perform basic to intermediate mathematical computations
• Leadership and Communication: Ability to lead, inspire, and manage a team. Strong interpersonal and communication skills to effectively interact with staff, customers, and vendors.
• Customer Service Excellence: Demonstrated ability to maintain high levels of customer satisfaction through service excellence, problem-solving, and conflict resolution.
• Organizational Skills: Ability to manage multiple tasks simultaneously, prioritize responsibilities, and ensure smooth operations.
• Financial Acumen: Proficient in budgeting, financial analysis, and cost control measures to ensure profitability.
• Time Management: Efficient in scheduling staff, managing time-sensitive tasks, and handling multiple aspects of restaurant operations.
• Problem-Solving: Ability to identify issues quickly and find solutions under pressure, whether related to staff, customers, or operational challenges.
• Knowledge of Health and Safety: Understanding of local food safety and hygiene regulations to ensure the restaurant complies with all health standards.

Responsibilities

• Oversee Daily Operations: Supervise all restaurant activities to ensure smooth operation, including managing staff, coordinating kitchen and dining service, and monitoring guest satisfaction.
• Customer Service: Ensure that all guests have a positive dining experience by addressing their needs, resolving complaints, and ensuring high standards of service.
• Staff Management: Hire, train, schedule, and supervise restaurant staff, including servers, chefs, kitchen staff, and cleaning personnel. Foster a positive work environment and motivate the team to meet performance standards.
• Inventory and Budget Management: Oversee inventory levels, manage ordering and stock control, and ensure cost control measures are followed. Maintain a balanced budget for food, labor, and operational expenses.
• Compliance and Safety: Ensure that the restaurant adheres to all health, safety, and sanitation regulations, including food handling, kitchen cleanliness, and employee safety. Maintain necessary licenses (e.g., liquor license, food safety certifications).
• Quality Control: Monitor food quality and presentation, ensuring consistency and adherence to restaurant standards. Ensure that portion sizes and preparation times are maintained.
• Financial Management: Oversee revenue generation, analyze sales data, and create strategies to meet financial goals. Manage cash flow, report on daily, weekly, and monthly financial performance.
• Marketing and Promotion: Collaborate with marketing teams to create and implement promotional strategies, seasonal specials, and customer loyalty programs.

Benefits

• Competitive pay
• Discounted meals
• Tuition Reimbursement
• Benefits - Medical, Dental, Vision, 401k and more!
• Paid Time Off
• Values-based leadership