Room Attendant Jobs

About The Position

Requirements

• Ability to read a limited number of two-and three-syllable words and to recognize similarities and differences between words and between series of numbers.
• Ability to print and speak simple sentences.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems in situations.
• Must be able to speak English to communicate with guests.
• Must be able to recognize situations which may involve guests that require immediate supervisory attention.
• Must know and use reasonable care for the safety and security of the guests.

Nice To Haves

• Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience.

Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures.
• Stock cart with guest room supplies at beginning of shift.
• Greet any and all guests with a “Good Morning” (or afternoon, evening).
• Replace linens on beds and replenish guest room supplies.
• Empties wastebaskets, and empties and cleans ashtrays.
• Rearrange furnishings, drapes and room accessories.
• Provide necessary linen and amenities to guests in accordance with the guest room legend.
• Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
• Report any damage, hazards, repairs, and strangers in assigned areas.
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it.
• Responsible for all keys signed out for the shift.
• Clean all corridors and service areas.
• Respond to any projects or requests developed by the Housekeeping management team.
• Replaces light bulbs (if necessary).
• Restock cart at end of shift and organize the linen closet to prepare for the next day.
• Other housekeeping duties as assigned.