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The Service Technician II independently diagnoses, repairs, and validates complex hardware and software issues across Serve Robotics’ fleet of delivery robots. The role is responsible for high-quality execution, strong first-pass resolution, and reliable documentation that supports engineering insight and operational performance. The technician operates with minimal supervision and contributes to fleet uptime, repair efficiency, and quality control. This position involves regular hands-on work with robots, tools, and lab equipment in lab and field environments. The technician works independently on most repairs, makes decisions within established operational guidelines, and provides informal technical guidance to junior technicians. The role has no formal HR authority.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed

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