Retail Store Associate Jobs

About The Position

Requirements

• 2 or more years of retail experience or comparable work experience.
• Ability to use Point of Sale (POS) system including the opening and closing of the stores daily sales and daily bank deposits.

Responsibilities

• Works as an effective member of the Tahoe Forest Hospice Team following the direction of the manager, supervisor.
• Works as Shift Lead running the store in the absence of the Manager or Supervisor.
• Responsible for receiving, processing and pricing donations: sorts through donations working to identify what can be sold or recycled and what should be discarded.
• Uses a wealth of retail knowledge to price all product that comes through the store.
• Responsible for assisting Associates and with processing decisions, reviewing their processing decisions to encourage better sorting.
• Uses retail and product knowledge to identify items that require special handling.
• Uses the internet to determine reasonable retail prices.
• Shares information gained from research with other staff to increase their knowledge.
• Processes and prices books as they are received.
• Works with management to develop criteria for off season product holds.
• Identifies and sets aside off season product.
• Packs up this product marking it for the appropriate season.
• Works with management to determine how best to handle seasonal products including: limit on product, direction on what to pack, timing on when to sell seasonal products.
• Stocks floor identifying problem areas. Works independently to address concerns and improve the sales floor to increase customer satisfaction.
• Regularly vacuums and dusts stores. Identifies other areas of store upkeep that need addressing.
• Works to see that work stations are kept clean and organized.
• Works assigned schedule, including weekends and holidays. May work extra shifts to cover sick days or vacations.
• Works in both thrift locations and Gift Tree as needed per schedule.
• Assists management with buying and merchandising decisions in Gift Tree.
• Answers phone calls in a courteous manner, offering information as directed.
• Handles difficult questions and calls.
• Runs the cash register.
• Assists with loading and unloading of furniture and donations.
• Discards garbage and recycle, including bags of clothing and shoes. Regularly stuffs the recycle bin.
• Supports the mission of Tahoe Forest Hospice in interactions with customers and volunteers.
• Clearly explains the mission of the Tahoe Forest Hospice and the Hospice Thrift Store to customers.
• Appropriately directs inquiries for Hospice services to Hospice personnel.
• Demonstrates System Values in Performance and behavior.
• Complies with System policies and procedures.
• Other duties as assigned.