Relationship Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience)
• 5+ years of experience as a Business Analyst, Technology Business Analyst, Business Relationship Manager or similar role
• Strong experience working with: Requirements elicitation and documentation
• Strong experience working with: Agile and/or Waterfall delivery methodologies
• Strong experience working with: Cross-functional technology teams
• Excellent written and verbal communication skills
• Proven ability to translate complex business needs into clear technical solutions

Nice To Haves

• Experience in enterprise applications, cloud platforms, data/analytics, or system integrations
• Familiarity with tools such as Jira, Confluence, Azure DevOps, SQL, Visio, Lucidchart, or similar
• Knowledge of API-based integrations, data flows, and system architectures
• Experience supporting large-scale digital transformation initiatives

Responsibilities

• Partner with business leaders, product owners, and end users to understand business objectives, pain points, and desired outcomes
• Facilitate stakeholder interviews, workshops, and working sessions
• Act as a trusted advisor by recommending technology-enabled solutions that improve efficiency and effectiveness
• Elicit, document, and manage business and functional requirements (e.g., BRDs, FRDs, user stories, acceptance criteria)
• Translate business requirements into technical requirements in collaboration with architects and engineering teams
• Perform gap analyses, impact analyses, and process mapping (current state vs. future state)
• Support prioritization and scope definition to balance business value, cost, and timelines
• Work closely with project managers, product owners, enterprise applications teams, and QA teams throughout the SDLC or Agile lifecycle
• Support solution design reviews to ensure alignment with documented requirements
• Assist with test planning, UAT coordination, defect triage, and validation of delivered functionality
• Ensure traceability between requirements, design, testing, and deployed solutions
• Identify opportunities for process optimization, automation, and technology modernization
• Contribute to standards, templates, and best practices for business analysis and documentation
• Support change management and user adoption through training materials and communication

Benefits

• tuition reimbursement
• medical, dental, and vision insurance
• prescription drug coverage
• 401(k) retirement plan
• short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• life and long-term disability insurance
• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays