Rehabilitation Technician Jobs

About The Position

Requirements

• High school diploma with college or specialized training.
• Medical terminology knowledge.
• Customer service experience.
• Prior experience interpreting and following detailed policies and workflows.
• Prior experience with electronic medical records in a healthcare environment.
• Basic Life Support certification from the American Heart Association within 30 days.

Nice To Haves

• Previous experience in a healthcare setting.
• Previous experience with insurance payer regulations.
• Prior experience obtaining authorizations and scheduling appointments, preferably in rehabilitation.
• Time-management skills and the ability to multitask.

Responsibilities

• Greet patients entering the clinic and serve as their first point of contact.
• Answer incoming phone calls and schedule patients.
• Assist with patient registration and communicate benefit information.
• Scan patient documentation, collect payments, and run reports as indicated by management.
• Track inbound and outbound department documentation and communicate patient information.
• Provide support in patient care and carry out therapeutic activities as directed by a therapist.
• Monitor patients and set up equipment independently.
• Prepare and clean treatment areas and equipment.
• Complete end-of-month cleaning and daily temperature logs, and maintain clinic inventory.
• Promote excellent customer satisfaction through responsiveness and attentiveness to patient and family needs.
• Float to other Tidelands Health locations during emergency situations as needed.
• Perform other duties as assigned.