Receptionist Jobs

About The Position

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Strong customer service skills is required.
• Available to work Monday-Friday and occasional weekend.

Nice To Haves

• Veterinary experience is preferred

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Benefits

• Competitive hourly rate or salary based on your experience and role.
• Medical, Dental, and Vision insurance
• Employee Assistance Program (EAP)
• 401k retirement options
• Life Insurance
• Disability coverage
• Opportunities for professional development
• Educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• Discounted veterinary care for your own pets
• Access to an online discount platform
• Free 24/7 access to doctors through Teladoc