Receptionist Jobs in Fresno, TX

About The Position

Requirements

• High school diploma or equivalent.
• One year of office experience.
• Two years of medical office experience preferred.
• Ability to travel to nearby or surrounding locations for coverage when needed.
• Availability for Saturday coverage when required.

Nice To Haves

• Two years of medical office experience.

Responsibilities

• Provide compassionate, respectful service to patients and guests.
• Greet patients and guests in a helpful manner and communicate effectively with patients, guests, colleagues, and physicians.
• Give patients necessary instructions or directions.
• Process patient documentation and accurately update patient demographics.
• Triage incoming calls, review messages, return calls promptly, and direct messages to the appropriate person.
• Verify insurance and determine whether prior authorizations or referrals are required for upcoming appointments.
• Close out daily batches promptly and accurately.
• Maintain sterility of contact lenses and comply with OSHA standards.
• Manage contact-lens inventory and stock; do not purchase or order trial lenses, cases, or supplies except as authorized, and obtain contact lens director authorization for purchases other than patient lenses.
• Enter patient specifications, correct codes and charges, and applicable discounts for lenses and supplies.
• Train patients in contact-lens insertion and removal.
• Handle returns and exchanges.
• Maintain a clean and organized waiting room and work area.
• Travel to nearby or surrounding HEA offices as needed to provide front-desk coverage.
• Follow HEA policies and procedures, uphold ethical principles and patient confidentiality, and comply with state and federal regulations.
• Perform other duties as assigned based on business operational needs.
• Provide Saturday coverage when required.

Benefits

• Continuing education, including JCAHPO and ABOC.
• Holidays and paid time off.
• Bereavement leave.
• Medical benefits.
• Dental benefits.
• 401(k).
• Free life insurance and long-term disability (LTD).
• Eye care benefits and optical discounts.