Quality Manager Jobs

About The Position

Requirements

• Thorough knowledge/understanding of manufacturing environment, quality control, and production processes.
• Basic understanding of business concepts and budgets.
• Customer focused and results oriented.
• Strong communication, managerial, interpersonal and problem solving skills.
• Strong demonstrated use of quality planning tools, statistical techniques and Lean principles.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Negotiation, arbitration, presentation, audit and contract skills with internal and external customers & Suppliers, verbal and written communication skills at all levels of the organization together with computer literacy skills
• Ability to direct the work of others, exempt and non-exempt
• Ability to supervise others and objectively and effectively manage employee performance.
• Excellent PC application skills, i.e. MS Word, Excel and statistical software
• BS in Mechanical Engineering, Engineering or a related field.
• 6 -8 years related experience
• Business and operations experience are required.
• Highly self directed and self motivated.
• Ability to learn new skills as required.
• Must work well in a collaborative team environment and communicate effectively with all levels of the organization.
• Strong interpersonal skills and the ability to work with a proactive, positive and constructive manner.

Responsibilities

• Consistent, regular and punctual attendance is an essential function of this job.
• Directs the activities of Inspection personnel & assigned Quality Engineer. Coordinates the effective utilization of manpower, equipment and materials.
• Works cross functionally to implement proper inspection points in key process steps to protect the customer and brand.
• Understand, interpret and support activities required with respect to standards and regulatory requirements impacting products and processes.
• Understands operations, business system, order fulfillment process and performs all relevant quality functions.
• Responsible for adjusting practices within the Quality organization to ensure effective supplier quality control methods are in place.
• Establish effective data collection and monitoring to provide appropriate knowledge of suppliers and their impact on Groveland’s operations.
• Develop plans to reduce incoming inspections without impacting on product quality.
• Attend daily SQDIP meetings to report on any incoming quality complaints.
• Provide quality technology leadership in the implementation and/or maintenance of ISO 9001, ISO 14001, other quality/industry standards and Total Quality Management principles.
• Use Quality planning tools and techniques to define critical parameters of in-coming parts.
• Lead supplier corrective actions (8Ds) and communicate status internally.
• Participate in supplier audits and supplier selections.
• Develop and implement a company quality standard and metrics to measure progress.
• Be responsible for Operations Quality measurements and improvement process.
• Prepare documents, records and reports as appropriate.
• Follow up on all communications internally and externally essential to Quality operations.
• Secure data in a manner such as to ensure that the company’s interests are at all time protected.
• Maintains a safe work environment, ensures safety procedures are followed, and provides for proper housekeeping in the area.
• Leads, coaches, and develops a team to achieve departmental and organizational objectives by providing clear direction, expectations, and updates on priorities and progress.
• Provides timely ongoing performance feedback, conducts performance reviews, and supports employee development planning.
• Fosters an inclusive, engaged, and high-performing team environment while embracing Chesterton’s core values.
• Ensures team adherence to company policies, procedures, and applicable regulations.
• Initiates and partners with HR to review and update direct reports’ job descriptions, ensuring clarity in roles, expectations, and leveling.
• Effectively conducts sensitive employee discussions, including compensation-related conversations and disciplinary actions, with sound judgment and professionalism.
• Communicates & collaborates effectively across functions, levels and teams within the organization while supporting and driving departmental initiatives.

Benefits

• “Work Today, get paid tomorrow” - withdraw up to 30% of your earned daily wages the next day after you work rather than waiting for pay day!
• Chesterton Student Loan Repayment Program
• BCBS Medical Coverage
• Delta Dental
• 401K savings plan with a Chesterton contribution
• PTO including vacation sick, time, 11 paid holidays, and paid to time off to volunteer for causes
• Vision insurance
• Tuition Reimbursement
• Short-term disability and long-term disability insurance
• HSA & FSA options to cover additional medical costs
• Parental leave for moms and dads to be
• "Grandternity" leave for new grandparents
• Hiring referral bonuses (up to $3,000 for select roles)
• A host of other fringe benefits including legal services, pet insurance, Chesterton relief fund for employees in need, and more!