Quality Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Engineering, Quality, Manufacturing, Business, or a related technical field; equivalent experience may be considered.
• 5+ years of experience in aerospace, defense, advanced manufacturing, or a highly regulated technical environment.
• Experience with aerospace and defense customer requirements, including U.S. Government programs.
• Familiarity with DOD/DOW, DCMA, DFARS/FAR, and government contract quality requirements.
• Demonstrated experience administering or managing an AS9100-compliant Quality Management System.
• Experience with configuration management, document control, and engineering change processes.
• Experience with supplier quality management.
• Strong understanding of AS9100 requirements and quality management principles.
• Experience with corrective action, root-cause analysis, and continuous improvement methodologies.
• Demonstrated ability to develop and manage KPIs and quality performance metrics.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and effectively across multiple functional organizations.

Nice To Haves

• ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or equivalent certification.
• Lead Auditor certification for AS9100.
• Experience with ISO 9001/AS9100 implementation or certification.
• Experience conducting internal quality audits and supporting external/customer audits.
• Experience with AS9102 First Article Inspections and aerospace Counterfeit Parts Prevention practices.
• Experience with ERP, QMS, or business intelligence systems.
• Lean, Six Sigma, or other process-improvement experience.

Responsibilities

• Complete the transition from ISO9001 and implementation of AS9100 certification.
• Own and maintain the company’s Quality Management System in accordance with AS9100 requirements and applicable customer and regulatory requirements.
• Maintain QMS policies, procedures, work instructions, forms, records, and other controlled documentation.
• Monitor changes to AS9100, customer requirements, contractual requirements, and applicable quality standards and ensure appropriate implementation.
• Coordinate management of the QMS through the company’s document and configuration control processes.
• Identify opportunities for continual improvement of QMS effectiveness, efficiency, and usability.
• Ensure quality requirements are appropriately flowed into business processes, programs, engineering activities, manufacturing, purchasing, and supplier management.
• Serve as the primary point of quality contact for customers and the certification body.
• Develop and maintain the internal audit program and annual audit schedule.
• Plan, conduct, and document internal QMS and process audits.
• Lead preparation for and support external registrar, customer, and government audits.
• Track audit findings, observations, and opportunities for improvement through closure.
• Ensure objective evidence is maintained to demonstrate compliance and effective implementation.
• Evaluate process effectiveness and identify systemic issues rather than simply documenting individual findings.
• Own and administer the nonconformance root cause corrective action (RCCA) process.
• Lead / support root-cause analysis and corrective action activities using appropriate problem-solving methodologies.
• Monitor corrective action effectiveness and ensure timely closure.
• Identify recurring issues and systemic trends across programs, functions, and suppliers.
• Facilitate continuous improvement initiatives that improve quality, reduce risk, and increase operational effectiveness.
• Develop and maintain quality Key Performance Indicators (KPIs) and performance dashboards.
• Establish meaningful quality metrics and scoring mechanisms for organizational and functional performance.
• Facilitate periodic quality and business performance reviews with functional leaders and executive management.
• Analyze trends in nonconformances, escapes, customer complaints, audit findings, corrective actions, supplier performance, and other quality indicators.
• Translate quality data into actionable recommendations for leadership.
• Support development and tracking of organizational goals, objectives, and improvement initiatives.
• Ensure quality performance is incorporated into broader business operating reviews.
• Support Managers and functional leaders in identifying and managing quality risks.
• Ensure program-specific quality requirements are understood, documented, and implemented.
• Support customer reviews, quality investigations, and resolution of customer quality concerns.
• Monitor customer feedback and identify opportunities to improve customer satisfaction.
• Assist in evaluating quality risks associated with new programs, products, processes, and contracts.
• Support supplier qualification, evaluation, and ongoing performance monitoring.
• Establish and monitor supplier quality metrics.
• Participate in supplier corrective actions and quality investigations as required.
• Support supplier audits and assessment activities when appropriate.
• Ensure quality requirements are appropriately flowed to critical suppliers and subcontractors.
• Strengthen counterfeit parts prevention controls.
• Develop and maintain quality-related training programs and awareness activities.
• Ensure employees understand applicable QMS requirements and their individual responsibilities.
• Promote a culture of quality ownership and accountability throughout the organization.
• Work with functional leaders to embed quality into normal business processes rather than treating quality as a separate organizational activity.