Quality Manager in Projects

Siemens•Wendell, NC

22h•Hybrid

About The Position

The Quality Manager in Projects is responsible for project quality within the Electrification and Automation business unit. This role involves leading customer-facing quality management responsibilities for large industrial end-users, data center, or semiconductor clients. The Quality Manager will collaborate closely with the project execution team to ensure customer quality management requirements are met and to oversee the development, control, and implementation of a quality plan. This includes quality assurance measures such as reviews, testing, validation, internal audits, and customer complaint management. The role also requires ensuring cross-functional cooperation with Procurement, Logistics, R&D, Engineering, Manufacturing, Service, and relevant suppliers to achieve quality business goals. A project-specific management system, including documentation, regulations, methods, and IT tools, will be adapted and provided using a risk-based approach. The Quality Manager will ensure professional non-conformance (NC) management, coach project team members in agile/lean methods, and ensure the implementation of quality improvement methods and process performance management (e.g., 8D, RCA, FMEA). The role involves selecting innovative digital solutions to enhance project quality and ensuring the implementation and improvement of project quality reporting as an integrated part of project reporting. Contribution to project planning is essential to ensure quality-relevant requirements are considered from the sales phase. The Quality Manager will also initiate training for project employees on quality-related topics (e.g., methods and processes) and advise on or conduct quality-related methodology/tools, including risk management, lessons learned, Quality Gates, NC management, and root cause analysis.

Requirements

Bachelor's degree or foreign equivalent in Engineering, or a related field
Seven (7) years of experience in the job offered, as a Project Quality Facilitator or an acceptable alternate occupation.
Experience in Medium Voltage/Low Voltage business in Quality Management, Project Management, or similar roles
Experience in core quality tools like 5Why, RCA and CAPA - 8D, Ishikawa Diagram, and Process audits
Data Analytics and Digitalization skills
Experience in Salesforce database
Ability to work in matrix global organization

Responsibilities

Lead customer facing QMiP responsibilities for large industrial end users, data center or Semi-conductor clients.
Work closely with the project execution team to ensure the customer quality management requirements.
Ensure the development, control and implementation of a quality plan (including quality assurance measures such as review, test, validation, internal audit, and customer complaint).
Ensure cross functional cooperation with Procurement, Logistics, R&D, Engineering, Manufacturing, Service and relevant suppliers to achieve quality business goals.
Adapt and provide a project-specific management system including project documentation, regulations, methods and IT tools, following a risk-based approach.
Ensure professional non-conformance (NC) management.
Coach project team members in agile/lean methods.
Ensure the implementation of quality improvement methods and improves process performance management (e.g., 8D, RCA, FMEA).
Select innovative digital solutions to improve project quality.
Ensure the implementation and improvement of project quality reporting as integrated part of project reporting.
Contribute to project planning to ensure that project specific, quality-relevant requirements are considered starting with sales phase.
Initiate training for project employees with regards to quality (e.g., methods and processes).
Advise and/or conduct quality-related methodology/tools (esp. risk management, identify and conduct relevant lessons learned, Quality Gates, NC management, root cause analysis, etc.)