Field Quality Engineer
LG • Clarksville, TN6d • Onsite
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Bilingual Field Quality Engineer (Fontana, CA)
LG•Clarksville, TN
•Onsite
About The Position
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. FEs (Filed Engineers) effectively address quality issues arising in the market through regional market quality improvement activities (SVC riding, quality improvement, emergency response) and disseminate these findings to each department to support improvement.
Requirements
- Bachelor degree Quality Engineer or Mechanical Engineer
- Bilingual (Korean-English)
- 5 years of manufacturing quality experience
- Able to lift a maximum of 25 lbs. multiple times a day during a 10 hour shift.
- Bend and stand in difficult positions up to 12 hours
- Able to manipulate tools with both hands and stand for long hours.
Responsibilities
- Identify customer pain points through SVC riding, respond on-site, identify areas for improvement, and support product improvement.
- Recover returned parts and deliver them to each business unit for improvement support.
- Quality product quality activities.
- Inspection and analysis of returned products.
- Training of returned product inspectors.
- Conduct warehouse audits to improve warehouse operations.
- Emergency response to quality issues.
Benefits
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life.
- Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
- Eligible for the relevant benefit programs offered through our partner agencies.
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Mid Level
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