Quality Control Inspector Jobs

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Quality Control Inspector

Chimes•Andrews Air Force Base, MD

About The Position

The Quality Control Inspector plans, implements, and enforces quality control for custodial and janitorial work in accordance with the Statement of Work, Quality Control Plan, and applicable federal or DoD requirements. The role ensures that work meets established standards through systematic inspections, corrective actions, and continuous quality improvement in partnership with Chimes DC management. The position requires strong interpersonal skills and compassion and respect for persons with disabilities. The inspector manages the approved quality control program, conducts daily inspections, documents and reports findings, provides feedback and training, and uses inspection data to improve quality and customer satisfaction. The role also supports staff training and onboarding, maintains required records, and follows building, security, safety, and company requirements. This is an essential position: during an institutional emergency, the employee may be required to remain at or report to the facility to protect, recover, and continue operations.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience within the past five years performing quality control inspections or managing a quality control program for similar services.
  • Demonstrated knowledge of building service management, relevant equipment, chemicals, and their applications.
  • Valid driver’s license from the state of residence and ability to drive; the license must have been valid for at least three years.
  • Acceptable driving record as determined by the agency’s insurance carrier and Chimes DC policies and procedures.
  • If driving a 15-passenger van, must be at least 25 years old.
  • Ability to stand or walk for long periods, climb stairs, reach overhead, bend, kneel, stoop, and crawl; lift, carry, and push up to 50 pounds as needed; work in dusty spaces or adverse weather; and see details on floors, overhead, or on surfaces.
  • Ability to work independently and collaboratively; communicate effectively with employees and government staff; supervise and develop others; and provide guidance, direction, and technical support.
  • Ability to make decisions, solve problems, plan, implement, organize, prioritize, manage multiple tasks, and analyze data and recommend corrective action.
  • Ability to read, write, and speak English; use technology for job duties; manipulate numbers; and understand and apply technical written material.
  • Ability to maintain and submit reports, logs, and paperwork in a timely manner.
  • Ability to understand and comply with safety procedures and environmental requirements.
  • Ability to complete tasks in a timely manner despite interruptions and react immediately to emergency situations.
  • Ability to work a flexible schedule as required.
  • Ability to demonstrate integrity and ethical standards and interact positively, respectfully, and courteously with others.
  • At the discretion of the Personnel Officer, additional related experience and/or education may be substituted for specified education and experience requirements.

Nice To Haves

  • Valid CPR/First Aid certification.
  • Knowledge of green cleaning principles and CIMS certification requirements.
  • Knowledge of regulatory standards, hospital standards, and facility management.
  • Knowledge of regulations for SDS, fire and safety, hazard communications, and bloodborne pathogens.

Responsibilities

  • Comply with Chimes policies and procedures and follow contract specifications.
  • Implement and manage the quality control program approved by the site contracting office, Chimes DC management, and building management.
  • Ensure performance objectives and standards are met through the quality control program.
  • Conduct daily inspections of routine, follow-up, and periodic work to ensure proper cleaning and quality control.
  • Prepare and submit inspection reports to the Project Manager.
  • Provide timely inspection feedback to managers, supervisors, and crew leaders.
  • Coach and train staff on custodial procedures and quality standards.
  • Review and respond to inspection and deduction reports.
  • Maintain complete and accurate inspection reports, corrective actions, and other required documentation.
  • Communicate promptly with contracting office staff, building management, customers, and Chimes DC staff and management.
  • Use inspection data to identify trends, reduce complaints, improve customer satisfaction, and support continuous quality improvement.
  • Prepare and submit required paperwork on time.
  • Use a computer and mobile phone to perform duties and follow the electronic inspection schedule.
  • Comply with and ensure staff compliance with building and security requirements.
  • Pass and comply with CPR/First Aid and OSHA training.
  • Conduct training in custodial and janitorial procedures, safety, chemicals, security, and Chimes Rules of the Workplace.
  • Assist supervisors with new-hire training and orientation.
  • Establish job task schedules.
  • Assume other duties, responsibilities, and special projects as needed.
  • Remain at the work location or report to work during institutional emergencies when required.
  • Attend work regularly and remain on site for the scheduled shift; attend and participate in training and work-related meetings.
  • Use and care for equipment and supplies properly and operate machinery without posing a safety hazard.
  • Comply with safety procedures, environmental requirements, building and security requirements, and company policies and procedures.

Benefits

  • Medical plan starting at $13.80 per month; the Minimum Value Health Plan costs $6.90 per pay period.
  • Employer-paid life insurance and AD&D.
  • Employer-provided long-term disability coverage.
  • 403(b) retirement plan with employer match.
  • 10 paid holidays and generous PTO.
  • Tickets at Work.
  • Employee referral bonuses and recognition programs.
  • Clear pathways for growth and advancement.

Career Resources

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