Psych Tech Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Flexibility to perform assignments within professional scope, duties, and licensure.
• Ability to accurately document clinical data and enter patient information in electronic medical records.
• Ability to communicate professionally with patients, coworkers, guests, vendors, and visitors.

Nice To Haves

• Previous clinical experience, including taking vital signs, performing phlebotomy and EKGs, and administering injections.
• Knowledge of medical terminology.
• Knowledge of insurance and authorization processes.
• CPR certification.

Responsibilities

• Administer subcutaneous injections as requested by providers and in accordance with applicable protocols.
• Perform venipunctures and collect non-blood specimens; label specimens, complete forms, and transport them to laboratories as applicable.
• Assist providers and nurses with medical procedures while supporting patient comfort and safety.
• Conduct pulmonary function tests, EKGs, pulse oximetry, and nebulizer treatments as instructed and applicable.
• Collect and accurately document clinical data in applicable EMRs while following regulatory guidelines, health maintenance protocols, and quality measures.
• Follow up on laboratory work, referrals, consultations, and other testing as directed by providers.
• Reconcile patient immunization records in the EMR, including ICARE records.
• Maintain Point of Care Testing competencies and perform quality control for waived testing.
• Greet patients, escort them to exam rooms, and support a positive patient experience.
• Answer telephone calls, take accurate messages, and address customer questions and concerns efficiently.
• Assist patients with electronic registration and accurately enter required information.
• Enter patient demographics and other essential information into the EMR.
• Register patients according to clinic protocols, including verifying insurance, running estimates, collecting payments, and scheduling clinical and diagnostic appointments.
• Scan and file test results, records, and other paperwork, ensuring timely and accurate EMR documentation.
• Document missed appointments and follow up on patient work queues in a timely manner.
• Confirm patient appointments and maintain front desk and reception areas for the start of each business day.
• Maintain a pleasant, friendly, and professional demeanor with employees, patients, guests, vendors, and visitors.
• Follow AIDET standards; acknowledge and greet customers promptly and professionally.
• Identify patients' needs for additional information and refer them to appropriate healthcare resources.
• Maintain current knowledge of insurance coverage to assist with insurance verification and authorization processes.
• Clean exam rooms using appropriate wipes and wet-time guidelines.
• Help maintain office supplies and keep the clinic stocked and organized.
• Perform other related duties as required.

Benefits

• Paid Time Off programs (for 0.5 to 1.0 FTE).
• Medical, dental, vision, life, and short- and long-term disability benefits (for 0.5 to 1.0 FTE).
• Health Savings and Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Paid Leave Hours accrued as worked (for 0.001 to 0.49 FTE).
• Premium pay such as shift differential and on-call pay.
• Opportunity for annual increases based on performance.
• Employee well-being programs and career development programs.