Project Manager Jobs

About The Position

Requirements

• Bachelor’s degree in business, project management, operations, technology, communications, or a related field, or an equivalent combination of education and relevant experience.
• 5+ years of project or program management experience, including responsibility for complex, cross-functional initiatives.
• Demonstrated experience supporting system implementations, process-improvement initiatives, organizational change, and enterprise communications.
• Working knowledge of project planning, governance, risk and issue management, change control, testing, implementation, and project closeout practices.
• Proficiency with project-management, collaboration, presentation, and reporting tools.
• Strong project-planning and execution skills, with the ability to turn broad goals into clear work plans and measurable outcomes.
• Ability to influence without direct authority and build alignment among leaders, technical teams, operational partners, and external vendors.
• Working knowledge of systems implementation, process improvement, change management, and stakeholder communications.
• Sound judgment in identifying risks, resolving barriers, and escalating issues with clear options and implications.
• Excellent written and verbal communication, executive reporting, meeting facilitation, and presentation skills.
• Strong cross-functional collaboration skills and the ability to build alignment among leaders, technical teams, operational partners, and external advisors.
• Strong organization, attention to detail, adaptability, and follow-through across multiple priorities.
• Discretion and sound judgment when handling confidential business and employee information.

Nice To Haves

• Experience in a multi-location, hospitality, service, or operationally complex organization is preferred.
• Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or another relevant professional credential is preferred.

Responsibilities

• Lead assigned projects from initiation through implementation and closeout, using a consistent and practical project-management approach.
• Partner with stakeholders to define project objectives, scope, deliverables, workstreams, success measures, resources, owners, and target dates.
• Build and maintain integrated project plans that clearly identify milestones, dependencies, decisions, risks, issues, and next steps.
• Coordinate cross-functional teams and external partners to keep work aligned, remove barriers, and maintain accountability for commitments.
• Support the evaluation, selection, implementation, enhancement, and adoption of business systems and technology solutions.
• Facilitate discovery, requirements gathering, process mapping, and working sessions to identify needs and translate them into actionable solutions.
• Identify opportunities to simplify, standardize, document, and improve processes while considering the impact on employees, leaders, customers, and operations.
• Develop stakeholder communication and change-management plans in partnership with functional owners, including updates, training, launch materials, and feedback channels.
• Coordinate project readiness activities such as testing, data preparation, documentation, training, implementation support, and operational handoff.
• Monitor scope, timelines, resources, risks, and competing priorities; elevate significant issues with clear options and recommendations.
• Prepare concise dashboards, status updates, presentations, action logs, and decision records for project teams and leadership.
• Measure outcomes, gather feedback, document lessons learned, and support the transition of completed work to ongoing business owners.