Project Manager Jobs

About The Position

Requirements

• 4+ years of retail leadership or management experience with demonstrated experience coaching and developing team members.
• Strong people leadership skills and the ability to motivate a team.
• High-energy, positive, and proactive leadership style.
• Strong guest service and communication skills.
• Comfortable making decisions, solving problems, and taking initiative.
• Ability to work independently while partnering effectively with the Store Manager.
• Ability to work weekends, holidays, and a flexible schedule based on business needs.
• Passion for kindness, positivity, and creating meaningful connections with guests and team members.

Nice To Haves

• Previous Assistant Store Manager or Store Manager experience.
• Proficiency in retail sales metrics and performance management.
• Knowledge of inventory management and visual merchandising.
• Background supporting retail events, community activations, or social media initiatives.
• Familiarity with POS systems and customer relationship management (CRM) tools.

Responsibilities

• Partner with the Store Manager to lead, motivate, coach, and develop the store team.
• Provide feedback and support to team members while helping create a positive, high-energy team culture.
• Lead by example on the sales floor and deliver an exceptional guest experience.
• Support store sales goals and monitor key performance metrics to help drive results.
• Open and close the store independently and support daily store operations.
• Assist with inventory management, merchandising, product launches, and maintaining brand standards.
• Help resolve guest concerns and employee issues in a professional and solutions-oriented manner.
• Support in-store events, bead bar appointments, community activations, and other initiatives that drive guest engagement.
• Step in as the acting Store Manager when needed.
• Ensure compliance with company policies, procedures, safety standards, and cash-handling requirements.