Program Manager Jobs

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About The Position

Amazon's Global Real Estate & Facilities (GREF) team manages 68.7 million rentable square feet across three regions — North America (AMER), Asia Pacific (APAC), and Europe, Middle East, and Africa (EMEA). They are building a world-class capital planning function to ensure their workplaces support Amazonians in doing their best work. As a Senior Program Manager in Capital Planning supporting both Design, Sustainability & Engineering (DSE) and Global Construction (GC) teams, you will own the development and execution of site-level capital plans that connect renovation strategy to long-term portfolio investment decisions across their global office footprint.

Requirements

  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Demonstrated experience in capital planning, program/project management within real estate, construction, or facilities management environments
  • Demonstrated experience managing large-scale programs or projects using project-management methodologies with cross-functional stakeholder engagement
  • Demonstrated experience in financial planning, budgeting, or capital allocation processes
  • Demonstrated experience communicating with and influencing senior management, including presenting business cases and capital investment recommendations

Nice To Haves

  • Bachelor's or Master's degree in construction management, real estate, business administration, or related field
  • Project management qualification such as PRINCE2, APM, PMP, or similar
  • Experience in corporate real estate portfolio management, workplace strategy, or facilities capital planning
  • Experience developing and managing multi-year capital forecasts (3-5 year planning horizons) across large, geographically distributed portfolios
  • Experience with renovation/refurbishment program delivery in commercial office environments
  • Understanding of building life-cycle management, MEP stands for Mechanical, Electrical, and Plumbing (MEP) systems, and infrastructure replacement planning
  • Experience with data-driven prioritization frameworks and governance structures for capital investment decisions
  • Experience working with sustainability retrofit programs or building electrification initiatives
  • Familiarity with workplace experience metrics, post-occupancy evaluations, or employee satisfaction survey data to inform capital investment decisions

Responsibilities

  • Own the development and maintenance of five-year site-level capital plans for GREF CORE buildings globally, ensuring alignment with the Global Portfolio Vision and renovation strategy framework.
  • Lead the annual Portfolio Review process (Q1) across five steps: Core Site Determination, five-Year Plan Scoping, five-Year Plan Review, Site-Level Capital Plan development, and five-Year Plan Approval.
  • Coordinate cross-functional stakeholders — including Portfolio Strategy, Design, Engineering, Construction (Pre-Con), Regional Portfolio Management, Occupancy Planning, Finance, and Sustainability — to develop integrated renovation plans.
  • Develop and maintain capital planning artefacts including site fact sheets, prioritisation scorecards, site-level budgets, charters/scopes, and schedules at appropriate fidelity levels (Full Charter for FY-1, Light Charter for FY-2, High/Medium/Low assessment for FY-3-5).
  • Drive the Capital Plan Refinement process (Q2/Q3) leading up to OP2, ensuring the following fiscal year's plan is refined and the 3-Year Forecast is updated and submitted to FP&A.
  • Apply the renovation prioritisation framework — Must-Dos, Space Layout Consistency with Current BOD, Customer Satisfaction Scores, and Building Condition — to inform capital allocation decisions.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)

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