Program Manager Jobs

About The Position

Requirements

• At least 4 years of Program and/or Project management experience, or equivalent combination of relevant education and experience.
• Operational Process Improvement experience.
• Managed Care experience, preferably in a shared service, CoE or matrixed environment.
• Experience with Microsoft Project and Visio.
• Strong presentation and communication skills.

Nice To Haves

• Claims & claims configuration experience.
• QNXT
• Provider Relations

Responsibilities

• Ensuring well-documented policies, workflows, program controls, internal and third-party practices, playbooks and best practices for respective claims & claims configuration program.
• Managing program budget, as applicable, supporting project prioritization.
• Collaborating with Legal, Compliance, and Information Security to ensure governance standards are upheld.
• Tracking performance metrics and ensuring value realization from deployed solutions.
• Coordinating recurring meetings to support governance framework and decision-making processes, as needed.
• Supporting portfolio management and/or initiative-specific change and project management at the direction of program (CoE, Shared Service or other functional area) leadership.
• Collaborating with key stakeholders to support dissemination and adoption of program guardrails, processes, best practices and other collateral.
• Routinely reviewing program collateral to ensure current and accurate reflection of business needs.
• Identifying opportunities/gaps and providing recommendations on program enhancements to respective leadership team.
• Creating business requirements documents, test plans, requirements traceability matrix, user training materials and other related documentations.
• Generating and distributing standard reports on schedule.

Benefits

• Competitive benefits and compensation package