Program Coordinator Jobs

About The Position

Requirements

• Bachelor’s degree in a related field.
• 5 years of experience in university admissions, recruitment, welcome/visitors center, or tour guide supervision.
• Experience assisting or counseling students.
• Experience using Microsoft Office and standard office equipment.
• Experience in preparing and conducting presentations.
• Experience providing customer support or service.
• Strong interpersonal, organizational, analytical, and communication skills.
• Ability to manage multiple tasks, projects, and priorities.
• Excellent written and verbal communication skills; professional demeanor.
• Proficiency in using CRM systems and data analysis tools.
• Valid Texas Driver’s License.

Nice To Haves

• Bilingual in English and Spanish.
• More than 2 years of Admissions/Higher education/Welcome Center experience.
• Experience with UT Austin policies, procedures, and programs.
• Familiarity with The University of Texas at Austin's academic offerings and student life.
• Direct experience working for a competitive and highly selective institution.
• Advanced experience using Microsoft Office and customer databases.
• Ability to communicate professionally and empathetically with parents and students.
• Experience in a fast-paced environment.
• Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks.

Responsibilities

• Set strategic, data-driven priorities to meet recruitment goals.
• Develop and implement call project objectives, and assign to student employees for implementation.
• Hire, train, supervise, and evaluate direct student employee reports who work in the Welcome Center, conduct tours, and participate in student outreach.
• In consultation with the Assistant Director over the Texas Ambassadors, oversee the planning/design of programs, activities, events, budgeting, purchasing, monitoring performance, reporting, and assessment for all activities.
• Oversee group visit requests and assignments.
• Ensure communication with groups is accurate and timely, coordinate staffing and all other needs for group visits.
• Evaluate applicants for admission and oversee the file review activities of the Recruitment team.
• Facilitate Recruitment's contributions to the scholarship award process.
• Meet with prospective and current UT students through admissions counseling appointments.
• Give presentations about the university to prospective students and families.
• Respond to emails in the admissions inboxes, assist with phone support or other office priorities as needed.
• Represent the university and support regional outreach by traveling to recruitment events, panels, meetings, and other functions in the area.
• Drive a personal vehicle, rental car, or university vehicle.
• Other duties as assigned.

Benefits

• Retirement plan for this position is Teacher Retirement System of Texas (TRS)
• Equal opportunity/affirmative action employer
• Pay transparency