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Senior Product Manager

GitHub, Inc.•UNAVAILABLE, UNAVAILABLE
•Remote
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About The Position

GitHub is changing the way the world builds and secures software, and we want you to help build GitHub! We're looking for an experienced Product Manager to lead GitHub's fraud prevention strategy. Fraud prevention is mission-critical to protecting customer trust and GitHub's business integrity. In this role, you will own product strategy for abuse prevention across various touchpoints on the product from account creation to billing, partnering across engineering, finance, sales, and support to reduce abuse while preserving a low-friction customer experience. You will bring deep expertise in commerce risk systems, fraud prevention, and platform-scale experimentation while shaping durable capabilities used across GitHub Platform & Enterprise. Millions of developers and companies use GitHub to build, ship, and maintain their software. With over 65 million users, hundreds of thousands of registered apps and billions of API calls every day, GitHub provides the core infrastructure that binds the open source community together. As a product manager, you will be expected to bring a passion for helping developers collaborate. You should already be familiar with the way software is developed and some of the tools developers use, and be excited to build a deep expertise in an industry that is changing the world. GitHub’s engineering and product management organizations are highly distributed, and we embrace an environment of asynchronous communication. We expect you to have strong communication skills and be able to build working relationships with coworkers in locations around the globe. We value collaboration, empathy, quality, positive impact, and shipping. You will excel when the way you work reflects these values. We want you to enable every team member to do the best work of their lives and we'll partner to enable the same for you. In this position, you will work closely with product managers, designers, and engineers. You will also be part of a community dedicated to making a positive impact at work and at large.

Requirements

  • 5+ years’ experience in product/service/project/program management, software development, product design, or related field OR bachelor’s degree in related field AND 3+ years’ experience in product/service/project/program management, software development, product design, or related field OR equivalent experience
  • 3+ years experience owning payment platforms, fraud, trust and safety, or related integrity-focused product areas in a software or digital platform environment.
  • 2+ years experience defining product metrics and running data-informed experimentation to improve risk and customer outcomes.
  • 2+ years of Experience collaborating across organizational boundaries to deliver projects that involve complex technical problems.

Nice To Haves

  • Experience with payments, billing systems, subscription lifecycle management, and chargeback/dispute workflows
  • Experience balancing customer-experience metrics with operational-efficiency targets at scale.
  • Experience building scalable risk evaluation and fraud control tools
  • Experience partnering with policy, legal, and compliance teams to operationalize risk controls.
  • Experience using AI for productivity gains and faster release cycles.
  • Passion for GitHub, developers, and building secure, trustworthy platform experiences.

Responsibilities

  • Own the product strategy and roadmap for abuse prevention capabilities in the commerce domain, aligning outcomes to business, customer, and platform goals.
  • Lead product initiatives for fraud prevention across account creation and the billing layers, including reducing malicious account signups and strengthening abuse lifecycle controls
  • Evaluate and improve tooling for payment fraud prevention
  • Partner with engineering, data, and sales to design, launch, and iterate risk prevention systems using measurable success criteria and controlled experiments.
  • Establish and monitor product KPIs for risk reduction, customer friction, and operational reliability.
  • Drive cross-functional execution across Finance, Legal, Sales, Support, and Go-to-Market teams to ensure policy, operational, and customer impacts are accounted for in product decisions.
  • Continuously adapt controls to evolving abuse patterns and attack vectors across the billing and account creation surfaces.
  • Translate and communicate complex risk and technical tradeoff decisions into clear prioritized requirements for stakeholders at multiple organizational levels.

Benefits

  • competitive pay
  • generous learning and growth opportunities
  • excellent benefits

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What This Job Offers

Job Type

Full-time

Career Level

Senior

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