Pilot Jobs

About The Position

Requirements

• Experience with POS systems and cash registers.
• Basic computer knowledge.
• Good math skills.
• Excellent communication skills.
• Ability to effectively resolve complaints.

Nice To Haves

• Manager certificate.

Responsibilities

• Supervise managers’ use of correct opening and closing procedures and adherence to company and labor policies.
• Oversee managers and staff in meeting order-accuracy and guest-service goals.
• Supervise and control managers’ daily and weekly inventory, chicken counts, and waste.
• Ensure managers maintain a professional, safe, and orderly work environment.
• Ensure managers resolve customer complaints appropriately and take over unresolved issues.
• Fill in for positions as needed while ensuring daily and weekly cleaning schedules are met.
• Create weekly schedules and ensure labor goals and labor percentages are met.
• Ensure daily inventory is completed on all shifts.
• Ensure truck orders are placed appropriately to meet food-cost goals.
• Take or approve weekly inventory and maintain accurate records and cost-of-goods figures.
• Identify and resolve cost-of-goods discrepancies.
• Recruit, orient, train, assign, and schedule team members.
• Oversee all in-store cash handling.
• Work with the District Manager on team-member performance, including coaching, counseling, and discipline.
• Communicate job expectations; plan, monitor, and review employee performance; plan and review compensation actions; and enforce policies and procedures.
• Conduct regular restaurant inspections to ensure standards are met.
• Cultivate a positive culture and environment among staff.
• Correct service issues courteously and work toward cultivating happy, returning customers.
• Maintain a safe, secure, and healthy facility by establishing and enforcing sanitation and safety procedures, reporting injuries, conducting meetings, maintaining equipment and security systems, and complying with health and legal regulations.
• Develop all in-store managers.

Benefits

• Bonuses for all employees
• PTO
• Frequent pay increases
• Advancement opportunities
• Tuition reimbursement
• Flexible schedule
• Employee discounts