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Guest Services Leader I

Pilot Company•Matthews, MO

About The Position

Shift Leaders supervise employees and oversee general store operations. The role calls for excellent customer service and a self-motivated approach, including assisting managers with tasks needed to keep facilities maintained and running smoothly. The person in this position should be knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service. Pay starts between $15.35 and $22.28 per hour.

Requirements

  • Previous experience or working knowledge of retail operations.
  • Excellent customer service skills and the ability to help maintain a customer-focused culture.
  • Proficiency with a calculator, computer, and other equipment.
  • Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
  • Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
  • Background check required.

Responsibilities

  • Supervise employees and oversee general store operations.
  • Respond to customers’ needs and help maintain a customer-focused culture.
  • Assist managers with tasks needed to maintain facilities and keep operations running smoothly.

Benefits

  • Fuel discount nationwide
  • Medical plan
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay

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