Guest Services Leader

Pilot Company•Aurora, OR

About The Position

Shift Leaders supervise employees and the general operations of the store. The role calls for excellent customer service and a self-motivated approach to assisting managers with tasks needed to keep facilities well-maintained and running smoothly. The Guest Services Leader should be knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service. Pay starts between $19.42 and $27.78 per hour.

Requirements

  • Previous experience or working knowledge of retail operations.
  • Excellent customer service skills.
  • Proficiency with a calculator, computer, and other equipment.
  • Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
  • Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
  • Background check required.

Responsibilities

  • Supervise employees and general store operations.
  • Respond to customer needs and help maintain a customer-focused culture.
  • Assist managers with tasks needed to keep facilities well-maintained and running smoothly.

Benefits

  • Fuel discount
  • Nation-wide medical plan
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible Spending Accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay
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