Guest Services Leader

Pilot Company • Higginsville, MO

5d • $16 - $23

About The Position

Guest Services Leaders supervise employees and oversee general store operations. The role requires excellent customer service skills to respond to customer needs, a self-motivated approach, and readiness to assist managers with tasks that keep facilities well-maintained and running smoothly. The successful candidate will be knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service. Starting pay is $15.70–$23.33 per hour.

Requirements

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills and the ability to help maintain a customer-focused culture.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
• Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise employees and general operations of the store.
• Respond to customer needs and help maintain a customer-focused culture.
• Assist managers with tasks needed to keep facilities well-maintained and running smoothly.

Benefits

• Fuel discount
• Nation-wide medical plan
• Dental and vision coverage
• 401(k)
• Flexible spending accounts
• Adoption assistance
• Tuition reimbursement
• Flexible schedule
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed