Phlebotomy Technician Jobs

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Patient Health Navigator / Certified Phlebotomy Technician

Family Health Centers of San Diego•San Diego, CA
•$25 - $29

About The Position

Family Health Centers of San Diego (FHCSD) is hiring a Patient Health Navigator / Certified Phlebotomy Technician. Under limited supervision, this role provides direct and indirect patient services that support linkage to and maintenance in care, including completion of internal and external referrals. Duties may vary by assignment and may include direct patient interaction, quality improvement projects, efforts to improve healthcare retention, and other health-related work. The position collaborates with a multidisciplinary team and interacts with diverse customers, patients, visitors, and internal contacts at all levels. The role may include an assigned client caseload and may involve coaching, mentoring, or leading teammates on special projects. The successful candidate will demonstrate a commitment to community medicine and culturally competent care for medically underserved people. The position is regular full-time employment. The listed salary range is $25.00–$29.12.

Requirements

  • High school diploma or GED, or an equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential duties and meets applicable state or federal certification requirements.
  • Current California license or certificate as a Phlebotomy Technician.
  • Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advanced Resuscitation Training.
  • Meet organizational driving requirements.
  • Demonstrated commitment to community medicine and culturally competent care for medically underserved people.

Nice To Haves

  • Two years of experience in health education or work in a medical or health-related field.
  • Assignment-dependent certifications, which may include CA HIV Test Counselor certification or limited CPT certification for waived testing.

Responsibilities

  • Serve as a liaison among patients and clients, FHCSD staff, and external service providers to improve quality of care and patient flow.
  • Complete documentation accurately, thoroughly, and on time in accordance with departmental standards, grant requirements, and patient or client insurance requirements.
  • Collaborate with healthcare and program team members on retention, appointment completion, and identifying barriers to care, including through quality improvement projects and case reviews.
  • Interact with patients and clients by telephone and in person to identify and meet needs, facilitate referrals and access to resources, and provide follow-up.
  • Assist with scheduling, organizing, and managing patients’ and clients’ healthcare maintenance and treatment.
  • Perform general clerical tasks as assigned, such as filing, paperwork processing, data entry, scanning, photocopying, agenda creation, minute-taking, encounter reports, and scheduling.
  • Use discretion when answering routine and complex questions, refer issues to the appropriate person, and handle confidential and routine information.
  • Follow established guidelines for venipuncture, finger sticks, heel sticks, and collection of body-fluid specimens.
  • Identify problems that could adversely affect test performance or reporting, and immediately notify the technical CLS supervisor of identified problems.
  • Keep workstation and laboratory areas clean in accordance with departmental and regulatory standards.
  • Maintain laboratory supplies and materials at appropriate stock levels.
  • Follow laboratory safety requirements, including the FHCSD chemical hygiene plan and safety processes.
  • Handle, store, and process specimens according to the Laboratory Procedure Manual and laboratory procedures.
  • Follow laboratory procedures for specimen reporting and maintaining patient test-result records.
  • Enter orders, pending-log information, and specimen cancellations into the computer tracking system.
  • Perform clerical duties related to timely reporting and distribution of results.
  • Perform Point-of-Care Waived Tests according to the Laboratory Procedure Manual.
  • Perform other duties as assigned.

Benefits

  • Competitive salary
  • Retirement plan with employer match
  • Paid time off
  • Extended sick leave
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Life insurance
  • Employee discounts
  • Wellness programs

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