Pharmacy Technician Jobs in San Jose, AZ

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About The Position

Soleo Health is seeking a full-time Therapy Care Specialist to support specialty infusion pharmacy patients in Tempe, Arizona, and surrounding areas. This is a fully on-site, non-IV compounding role. The Therapy Care Specialist works within SoleoRx’s TCMC model, using national and local resources to facilitate high-quality care for patients with specialty pharmacy needs. Under a pharmacist’s supervision, the specialist oversees dispense logistics and prescription maintenance, captures assessment data, and coordinates care across the patient care continuum while the patient is receiving services from Soleo Health.

Requirements

  • High school diploma or equivalent.
  • Pharmacy Technician license in the state of Arizona.
  • PTCB or NHA certification.
  • Prior experience in home infusion, compounding, and/or specialty pharmacy.
  • Prior customer service or patient services experience.
  • Basic to intermediate proficiency with Microsoft Excel, Word, and Outlook.

Nice To Haves

  • Experience scheduling refill deliveries for acute infusion pharmacy patients.
  • Knowledge of Insight, CPR+, Genesys, Citus, or AlayaCare.

Responsibilities

  • Serve as the single point of contact for specialty patients and liaise with Soleo branch personnel to coordinate timely medication dispensing and delivery.
  • Under the supervision of a specialty or branch pharmacist, capture assessment data, determine patients’ supply needs, and schedule new and refill medication deliveries.
  • Run daily and weekly pharmacy reports as needed.
  • Answer phones and warm-transfer calls to the appropriate location; monitor incoming faxes and TCMC refill queues.
  • Send orders to physicians for signature.
  • Coordinate with intake and reimbursement staff to maintain active patient insurance coverage and pursue authorizations and re-authorizations with branch authorization and billing staff.
  • Document patient interactions and care coordination in the designated system of record to support clear, consistent communication.
  • Complete therapy-specific training as required.

Benefits

  • Competitive wages.
  • 401(k) with a match.
  • Referral bonus.
  • Paid time off.
  • Great company culture.
  • Annual merit-based increases.
  • No weekends or holidays.
  • Paid parental leave options.
  • Affordable medical, dental, and vision insurance plans.
  • Company-paid disability and basic life insurance.
  • HSA and FSA options, including dependent care.
  • Education assistance program.

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