Pharmacy Technician

CVS Health • Aiken, SC

20d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and are often the first point of contact for patients and customers. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, contribute to a safe and inclusive team culture, and provide caring, personalized service. After starting, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied.

Technicians may provide additional patient health care services, including immunizations, point-of-care testing, or staffing offsite clinics, where permitted by law and supported by required training and certification. Where permitted, Technician Immunizers complete required licensure and training, educate patients about vaccines and refer clinical questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position with 29 anticipated weekly hours and a typical pay range of $16.00–$24.00 per hour. Benefits may be available depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, licensure, and certification requirements.
• If state pharmacy rules do not establish a minimum age, be at least 16 years old.
• If state pharmacy rules do not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Demonstrate attention and focus, including sustained concentration, switching between tasks, and verifying prescription information and label accuracy.
• Provide friendly customer service, recognize patients’ reactions, and respond appropriately; work effectively as part of a team.
• Use verbal and written communication, active listening, and accurate communication of detailed instructions.
• Use mathematical reasoning to calculate prescription quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing and moving for extended periods; lifting, scanning, and bagging items; reaching, bending, repetitive finger movements, and close visual work; and occasionally lifting or exerting up to 20 pounds.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Serve patients at pick-up, drive-thru, and by phone with empathy and personalized care; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional health care services, such as immunizations, point-of-care testing, and offsite clinic support, where legally allowed and appropriately trained and certified.
• When permitted and qualified as a Technician Immunizer, complete required licensure and training, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility. The position is described as eligible for a range of benefits supporting physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED