Pharmacy Tech Jobs in Phoenix, IL

About The Position

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model customer service best practices and develop relationships with valuable customers.
• Assist the pharmacist in pharmacy practice in accordance with state, federal, and company policies.
• Use pharmacy systems to enter patient and drug information accurately and process prescriptions.
• Retrieve, count, and pour medications; verify prescriptions and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors promptly and follow company policies and the Quality Improvement Program.
• Follow Good Faith Dispensing requirements during applicable prescription dispensing activities.
• Register sales at the assigned cash register and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through outreach and provider detailing.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend manager-requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.