Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Madera, CA

1d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. The apprenticeship is an “earn while you learn” training program recognized by ASHP and the Department of Labor. It provides courses, learning activities, resources, and on-the-job experience to build the foundational and advanced knowledge and skills needed to prepare for Pharmacy Technician Certification Board (PTCB) certification and a career in pharmacy care. The program offers a nationally recognized, portable credential and is intended for both people new to pharmacy work and experienced pharmacy technicians.

Under the direct supervision of a pharmacist and in accordance with applicable state and federal regulations and company policies, the technician assists in pharmacy practice and department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy operations and customer service, and may assist with clinical services. PTCB-certified technicians may also coach pharmacy technicians in using pharmacy systems and cashiers in operating pharmacy registers.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not otherwise earned.
• Perform pharmacy duties under pharmacist supervision in compliance with applicable state and federal regulations and company policies.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions; provide Walgreens customer-service practices and develop relationships with valuable customers.
• Assist the pharmacist in pharmacy practice under supervision and in accordance with state, federal, and company policies; comply with the Pharmacy Code of Conduct and Good Faith Dispensing policy.
• Use pharmacy systems to enter patient and drug information accurately, retrieve, count and pour medications, verify prescriptions, and check for possible drug interactions.
• Assist pharmacists with scheduling and maintaining workflow; promptly report prescription errors and follow related company procedures and the Quality Improvement Program.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other clerical duties as assigned.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist pharmacy leaders in maintaining relationships with local medical providers and community organizations through provider outreach and related activities.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Maintain respectful relationships with coworkers, comply with company policies and procedures, and complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend manager-requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed