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Personal Trainers deliver safe, professional, and personalized training sessions that help members achieve their fitness goals. They create a welcoming and inclusive environment, build positive relationships through exceptional service, and educate members on proper exercise techniques and safe training practices. The role supports a high-quality member experience aligned with Planet Fitness values and standards. For complimentary Assess & Activate appointments, trainers verify member eligibility, confirm appointments the day before, limit appointments to two members and one hour, and complete the assessment and activation process based on members’ needs and goals. Trainers do not provide a designed program during this complimentary appointment; they may promote private sessions as a follow-up and demonstrate complementary tools in the Planet Fitness app. For private training sessions, trainers deliver individualized workouts based on assessment results and the member’s training program. They educate members about exercise technique, equipment use, and safe practices; monitor progress; adjust programs; and document assessments, session notes, and progress in designated software. The role emphasizes member success, education, relationship-building, and outstanding service rather than high-pressure sales. Trainers also help maintain gym-floor standards, cleanliness, equipment readiness, and member awareness of facility rules. They provide friendly front-desk support, handle check-ins and purchases as needed, and complete administrative tasks including program design, accurate data entry, session tracking, uploading assessment notes, updating member profiles, assigning homework, and monitoring personal performance and development.
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Job Type
Full-time
Education Level
High school or GED

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