Payroll Director Jobs

About The Position

Requirements

• Bachelor’s degree in Business, Sales and Marketing, or a related field.
• 7–10 years of sales experience; experience in property management or real estate is preferred.
• CRM experience is required.
• Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
• Ability to travel approximately 50% of the time to assigned sites within and outside New York State.
• Ability to sit for long periods of time.
• Positive attitude, energy, and assertiveness, with a professional image compatible with United Group.
• Exceptional personal and professional integrity and a strong work ethic.
• Outstanding verbal and written communication, sales, and negotiation skills.
• Ability to build lasting client relationships, influence decision-makers, and lead strategic sales initiatives that drive business growth.

Nice To Haves

• Entrata experience.
• CAM, ARM, CPM, or similar certification.
• Property management or real estate sales experience.

Responsibilities

• Develop and manage sales messaging and strategic sales techniques for field teams to move prospects through the sales funnel.
• Mentor leasing teams on sales best practices and develop and maintain training on sales techniques, processes, and CRM systems.
• Analyze weekly CRM sales metrics, monitor team performance, identify gaps, and support teams in meeting goals.
• Partner with Marketing and Operations to optimize sales and marketing funnels and ensure effective collateral is available to leasing teams.
• Oversee rent recommendation reports for new developments and newly acquired properties, and make rent recommendations for struggling assets, lease-ups, and new developments.
• Train field sales teams in mystery shopping and competitive-study practices.
• Manage the mystery shop vendor and process, including arranging shops, briefing shoppers, and customizing evaluation criteria.
• Train staff on expectations for prospect interactions, property tours, and other evaluated criteria; provide coaching as directed by Regional Managers.
• Provide mystery shop feedback to Regional and Property Managers and communicate results to stakeholders, Regional Managers, the COO, and CEO.
• Maintain mystery shop reports and historical results for year-over-year comparisons.
• Analyze sales metrics and prepare reports on leasing performance, portfolio results, future projections, and other matters requested by ownership or management.
• Partner with Regional Managers to prepare performance results for ownership calls.
• Work with Operations to ensure site staff enter sales data into the CRM regularly and consistently according to established guidelines.
• Communicate with stakeholders about leasing strategy and progress for lease-ups and new developments.
• Work with Field Marketing to assess traffic quality and identify target audiences for sales-qualified leads.
• Work with Marketing Services to develop print and electronic advertising and marketing collateral with consistent, targeted messaging.
• Visit properties as needed to monitor and optimize leasing activities and processes.
• Support Marketing and Operations with advertising, sales, and leasing activity for new communities, and collaborate with Operations to meet or exceed planned lease-up timelines.
• Interview final leasing candidates and provide feedback to Regional Managers and Property Managers.
• Create sustainable leasing training programs and coordinate with Human Resources on training schedules, locations, content, and materials.
• Support onboarding and follow up with new employees involved in leasing to ensure they are trained on CRM platforms, the Mystery Shop Program, and other leasing-related processes.
• Develop and maintain Fair Housing knowledge and work with site and Regional Management teams to support compliance in leasing activity and reporting.
• Assist Operations with pipelines and leads for new third-party business, including market studies, rent recommendations, presentations, pre-development pipelines, and pre-takeover sales and leasing processes.
• Prepare regional housing market analyses and other reports as requested.
• Assist the Development team in generating interest in properties under development through outreach, presentations, and relationship nurturing.

Benefits

• Medical insurance with three plans and HSA options, with eligibility beginning the first of the month after 30 days.
• Dental and vision insurance, with eligibility beginning the first of the month after 30 days.
• Company-paid basic life insurance equal to one times annual salary, with additional voluntary life plans; eligibility begins the first of the month after 30 days.
• 401(k) retirement plan, with employee contribution eligibility beginning the first of the month after 90 days and employer matching eligibility after one year of service; company match up to 4%.
• Employee Assistance Program.
• United Concierge Medicine 24/7 telemedicine service, including mental health services.
• Calm App premium subscription.
• Learning Care Group childcare tuition discount.
• Dependent Care FSA.
• Tuition Assistance Program.
• Personal, sick, and vacation time, with eligibility after the 90-day introductory period.
• Vacation accrual increases with years of service, up to 160 hours.
• 10 company-paid holidays.
• Bonus program.