Director, Payroll, Benefits & Hris

Cincinnati Museum Center•Cincinnati, OH
•Onsite

About The Position

The Director, Payroll, Benefits & HRIS is Cincinnati Museum Center’s subject-matter expert and process owner for payroll, benefits administration, retirement plan administration, and the HRIS. This individual-contributor role establishes the controls, service standards, and processes needed to keep these functions accurate, compliant, and efficient; implements and administers benefits and retirement decisions made by leadership; and advises leadership on risk, compliance, and workforce data. The Director partners with Finance, IT, brokers, and vendors, and drives continuous improvement through technology, analytics, and scalable processes. The position reports to the AVP, HR Strategy & Operations and has no direct reports. This is a full-time, exempt, on-site position in Cincinnati, Ohio. The role is expected to be available during regular business hours, with flexibility around payroll, open enrollment, and year-end deadlines. Salary is $75,000 annually.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Finance, Accounting, or a related field; an equivalent combination of education and progressively responsible experience may be considered.
  • 5–8 years of progressively responsible experience across payroll, benefits administration, and HRIS.
  • Demonstrated success strengthening controls, improving processes, managing risk, and leading complex cross-functional projects and system implementations.
  • Working knowledge of payroll, benefits, retirement, tax, data privacy, and employment compliance requirements, including FLSA, ACA, COBRA, ERISA, and HIPAA.
  • Experience administering HRIS and payroll platforms, including integrations, data governance, reporting, and system optimization.
  • Strong analytical and financial acumen, including reconciliations, audits, budget support, vendor management, and reporting to leadership.
  • Excellent judgment, communication, and influence skills, including the ability to advise leaders and translate complex issues into clear recommendations.
  • Ability to manage change, competing priorities, and firm deadlines in a fast-paced, mission-driven environment.
  • Availability during regular business hours, with flexibility around payroll, open enrollment, and year-end deadlines.

Nice To Haves

  • Advanced degree.
  • Relevant professional certification, such as SPHR, SHRM-SCP, CPP, or CEBS.
  • Retirement plan administration experience.
  • Experience with Paycor.

Responsibilities

  • Own end-to-end bi-weekly payroll and timekeeping processing for full-time, part-time, and seasonal employees, ensuring accurate, timely, and compliant pay.
  • Establish and maintain payroll controls, audits, reconciliations, and corrective actions, and resolve escalated payroll issues.
  • Manage payroll tax compliance, including federal, multistate and local withholding and filings; garnishments and wage orders; and year-end processing, including W-2s and reconciliations.
  • Develop payroll metrics and reporting that provide leadership visibility into accuracy, service levels, risk, and cost.
  • Monitor legislative and regulatory developments, including FLSA, wage-and-hour, and tax changes; assess organizational impact and implement required changes.
  • Partner with Finance on payroll funding, general ledger reconciliation, accruals, budgeting, forecasting, and audit support.
  • Own administration of health and welfare benefit programs after plan decisions are made, including open enrollment, new-hire and life-event enrollments, eligibility, carrier and vendor file feeds, and invoice reconciliation.
  • Support annual renewals by preparing utilization, cost, benchmarking, and employee feedback data and analysis for the AVP, HR Strategy & Operations and leadership.
  • Coordinate with the benefits broker and vendors on implementation, issue resolution, service performance, and day-to-day administration.
  • Develop and deliver benefits communications, education, and enrollment support for employees.
  • Ensure benefits compliance, including ACA eligibility tracking and Forms 1094-C/1095-C, COBRA, HIPAA, ERISA documentation and notices, Section 125, and coordination of FMLA and leaves with payroll.
  • Administer the organization’s retirement plan, including eligibility, enrollment, deferral and contribution accuracy, employer contributions, and timely remittance of contributions.
  • Support retirement plan governance by preparing data and documentation for leadership and plan fiduciaries; coordinate the annual plan audit, Form 5500 filing, and nondiscrimination testing with the recordkeeper and auditors.
  • Ensure employees receive clear, accurate, and timely retirement education and support.
  • Own the HRIS roadmap and administration, ensuring the system is secure, reliable, well-integrated, and meets defined service standards.
  • Establish data governance, privacy, security, access, documentation, and quality standards for workforce information.
  • Lead system implementations, upgrades, integrations, configuration, testing, and process redesign with HR, Finance, IT, and external providers.
  • Produce workforce reporting and analytics for HR, Finance, and leadership, and support regulatory and audit reporting, such as EEO-1.
  • Advise the AVP, HR Strategy & Operations, the CFO, and HR colleagues on payroll, benefits administration, HR technology, compliance, and workforce risk.
  • Perform other responsibilities as assigned.
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