Patient Service Representative
Marshall Health • Huntington, WV42d
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Patient Service Representative - Marshall Health Physician Referral Center
Marshall Health•Huntington, WV
About The Position
Acts as a liaison between Marshall Health and referring provider offices and/or their staff regarding referrals and new patient appointments. Completes patient entry process to include registering and verifying insurances, as well as, obtaining records for all new patients. Notifies patients of scheduled appointments via mail or phone. Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly. Performs other duties as assigned or requested
Requirements
- High school graduate or GED
Nice To Haves
- Prefer six months work experience, preferably in a medical office setting.
- Knowledge of medical terminology, word processing and computer experience desirable.
Responsibilities
- Acts as a liaison between Marshall Health and referring provider offices and/or their staff regarding referrals and new patient appointments.
- Completes patient entry process to include registering and verifying insurances, as well as, obtaining records for all new patients.
- Notifies patients of scheduled appointments via mail or phone.
- Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly.
- Performs other duties as assigned or requested
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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