Patient Service Representative - Family Medicine Hooksett - Full Time

SolutionHealth • Hooksett, NH

10d • Onsite

About The Position

Elliot Family Medicine at Hooksett is a group of healthcare providers dedicated to family practice medicine. They consider themselves partners in healthcare and work with patients to help them achieve a healthy lifestyle with an emphasis on prevention, practicing evidence-based medicine.

Requirements

• High School Diploma or equivalent required.
• Previous experience in a health care setting performing similar functions preferred.
• Proficient in MS Office.

Responsibilities

• Acts as a representative in all areas of clerical support.
• Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics.
• Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.
• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments.
• Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients.
• Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED