Patient Service Representative - Family Medicine GS9305

Oklahoma State University • Tulsa, OK

1d • $16 - $18 • Onsite

About The Position

The Patient Service Representative is responsible to perform duties related to checking-in/out patients, scheduling patient appointments, call confirmations, verifying insurance while maintaining accuracy and compliance with departmental policies and State/Federal regulations.

Requirements

• High School/GED (degree must be conferred on or before agreed upon start date)
• Valid Oklahoma Driver License Required
• Strong Computer Skills (MS Office Suite – specifically with Outlook, Word, Excel)
• Typing and data entry skills
• Knowledge of medical terminology
• Ability to answer phone
• Detail-oriented
• Quality focus
• Ability to prioritize and work within deadlines
• Excellent customer service skills
• Professionalism and interpersonal communication
• Ability to effectively communicate with patients and all medical staff
• Ability to work in a team environment
• Knowledge of HIPAA guidelines
• Ability to learn new processes as required

Nice To Haves

• Some college or technical school in related field
• Six months related job experience
• Experience with EMR system

Responsibilities

• Checking-in/out patients
• Scheduling patient appointments
• Call confirmations
• Verifying insurance
• Maintaining accuracy and compliance with departmental policies and State/Federal regulations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED