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Parent Aide - Educator

Northeast Family Services•Concord, NH

About The Position

Northeast Family Services is seeking a Parent Aide/Educator to provide in-home and community-based services to children, adults, and families throughout New Hampshire. The role reports to the Clinical Supervisor and collaborates with the clinical team, DCYF, families, and other service providers to support treatment plans and service delivery. The position includes parent education, coaching, supervised visitation, transportation, risk assessment, and clinical documentation. Early-evening availability and a flexible schedule are required to meet client needs; most visits occur in the afternoon or early evening. The role also participates in an on-call rotation to provide phone support to families as needed.

Requirements

  • High school diploma and at least 4 years of experience working with children, youth, and families in a home or community setting, or an associate degree with at least 2 years of such experience; the associate-degree option is described as preferred.
  • Valid driver’s license and reliable, consistent access to a vehicle.
  • Authorized to work in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa at this time.
  • Access to high-speed, secure internet.
  • Flexible availability, including early evenings, to meet client needs.
  • Ability to transport clients and install car seats and booster seats.

Responsibilities

  • Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
  • Collaborate with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
  • Develop treatment plans with measurable, attainable goals in partnership with families and DCYF.
  • Complete service-delivery documentation, including assessments and reports.
  • Report progress to the court system through in-person appearances and written reports when requested.
  • Provide parent education and supervised visitation in home and community-based settings.
  • Coach and support parents by offering effective parenting strategies and guidance on children’s healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
  • Enforce DCYF supervised-visitation expectations to ensure child safety.
  • Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members.
  • Assess client risk on an ongoing basis and consult the Clinical Supervisor about safety concerns.
  • Transport clients, including children and adults, and install car seats and booster seats as needed.
  • Participate in an on-call rotation and respond by phone to support families as needed.
  • Document clinical contacts and other required information in the Electronic Health System.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision coverage for full-time employees.
  • Three weeks of paid vacation for full-time employees.
  • 11 paid holidays for full-time employees.
  • Generous sick time, including mental health days, for full-time employees.
  • 401(k) retirement plan with up to 4% match for full-time employees.
  • Voluntary short- and long-term disability insurance.
  • Voluntary life insurance.
  • Mileage reimbursement.
  • Annual longevity award consisting of a monetary bonus and a vacation day.
  • Company-provided laptop and cell phone.
  • Opportunity for professional growth.
  • Supervision for licensure provided.
  • Tuition reimbursement.
  • Personal cell phone discount.

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