Paralegal Jobs

About The Position

Requirements

• High school diploma or equivalent
• Two (2) plus years of experience working with NC personal injury claims
• Passion for advocating for our clients and maintaining a positive attitude
• Strong organizational skills and attention to detail
• Intermediate computer skills
• Ability to effectively communicate and collaborate with clients and colleagues
• Must be able to work on-site from 8:30am to 5:30pm Mon-Fri

Nice To Haves

• Associate's degree or higher preferred
• Paralegal certificate a plus
• Needles/Neos experience a plus

Responsibilities

• Maintain effective communication with attorneys, clients, insurance adjusters, and other professionals
• Demonstrate key performance indicators and drive tasks to completion
• Communicate daily with insurance and health adjusters regarding policies, PIP logs and statement coordination
• Monitor client medical treatment
• Assist clients with scheduling of doctor's appointments and transportation if applicable
• Verify client's insurance coverage
• Request client records from health care providers
• Understand subrogation liens and disputing unrelated charges
• Complete balance sheets accurately reflecting Rule 414 payments/adjustments
• Routine client communication regarding treatment, scheduling, wage loss, etc.
• Act as liaison between client and adjusters regarding property damage coverage
• Send requests for information including medical records and billing
• Assist lead case managers with identifying and investigating conflicts of interest
• Collaborate with dedicated case managers, legal assistants, and balance clerks
• Organize and maintain client files in Neos CMS
• Other duties as assigned by management

Benefits

• Competitive salary (DOE & qualifications)
• Comprehensive benefits: medical, dental, vision, 401k, employer-paid life insurance
• Paid time off and parental leave
• Opportunities for professional development and advancement
• A collaborative, supportive, growth-driven environment