Dispatcher - Bilingual
Florida East Coast Railway • Miami, FL3d • Onsite
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Dispatcher - Bilingual
Florida East Coast Railway•Miami, FL
•Onsite
About The Position
Provide safe and effective management and retention of Owner Operators with Raven. Ensure adherence to Federal, State, and company policies and procedures and responsible for the cost effective use of resources including contractors, equipment, and supplies and will assign motor vehicles and drivers for conveyance of freight. Will require weekend availability, night or overnight shift once day training is complete.
Requirements
- High School Diploma/GED
- 5 or more years of experience required in Transportation, Logistics, or Operations
- Must be familiar with Federal Motor Carrier Safety Regulations, issued by the U. S. Department of Transportation, Federal Highway Administration; safety rules and instructions; in-bond regulations for customs
- Ability to handle multiple tasks in a high profile and fast paced environment
- Ability to adapt to a variety of personalities as it relates to Owner Operators
- Strong operational background in transportation industry with dispatch experience preferred
- Verbal and written communication skills
- AS400 operating systems experience (preferably TL2000)
- Microsoft Office
Nice To Haves
- Bachelor’s degree from an accredited institution in Business Administration, Supply Chain Management, Transportation, Logistics, Operations
- Spanish bilingual
Responsibilities
- Supervise assigned Owner Operators to ensure the highest possible utilization within DOT regulations and company policy
- Efficient planning of Owner Operators to enable high production from each unit and ensure on-time delivery performance for customers
- Complete all dispatch work in the TL2000 system in real time environment
- Monitor and handle all daily check calls by Owner Operators and ensure they are in compliance with company policy
- Monitor and communicate all service failures of Owner Operators to the Operations Manager and the Customer Service Team
- Work closely with Safety to address performance issues and ensure compliance with DOT
- Responsible and accountable for performance issues of drivers
- Record and monitor the daily hours of service to ensure DOT compliance
- Maintain files and monitor repairs on rail and non-rail equipment
- Maintain close communication with Raven/FECHS customer base
- Assist with Owner-Operator recruiting efforts as necessary
- Miscellaneous activities and responsibilities as assigned by manager
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
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