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Field Service Engineer-IT/Network

TSCSierra Vista, AZ
Onsite

About The Position

TSC is currently seeking a Field Service Engineer-IT/Network based in Sierra Vista, AZ. The Field Service Engineer is a focal point to further enable the division to satisfy direct customer projects aligned with the Division Manager's and Operations Manager’s objectives. This position will satisfy Field Service Engineering responsibilities on and off site related to further establishing Field Service Engineering support services for several program related projects concurrently. This position serves as a technical bridge between engineering resources and operators/maintainers in the assigned portfolio while reporting to the Field Service Engineering Manager. Works to develop and mature standardization, program or site-specific requirements, and risk management strategies, enabling increased probability of success to deliver new technological deliverables within the approved scope. This role is pivotal to supporting the entire team’s ability to grow the scope of available Products or Services with a variety of Industry Partners for a globally oriented market in a high-stakes environment. Travel up to 25% is required.

Requirements

  • A minimum of 5 years directly serving in a technical role, on-site, as a Group 3-5 RPA or General Aviation Special Mission Aircraft IT/Network Field Engineer
  • US citizenship and a current secret level security clearance.
  • Experience in aspects of ISR systems operational sustainment; GCS, comm systems, computing/networking, mission payloads, or other related subsystems with limited resources in austere environments
  • Experience with initial integration and configuration of hardware/software subsystems
  • Strong understanding and application of using network test equipment, for troubleshooting
  • Current CompTia Security Plus certification
  • Hands-on experience with software integration and testing: Windows and Linux operating systems
  • Hands-on experience with managing/maintaining CISCO network architecture
  • Experience with developing standard operating procedures (SOP), system block diagrams, and subsystem test plans

Nice To Haves

  • 10+ years' experience in Field Engineering Support to RPA/UAS in a global enterprise
  • Demonstrated technical expertise to ensure the Division's Field Engineering Services are executed, enabling the development, sustainment, and growth of technological deliverables
  • BS in a Cybersecurity/Information Technology/Computer Engineering or related field
  • Experience within Initial Cadre Teams for Rapid Development and Technology transfer
  • Valid US passport
  • Independent ability to plan, prioritize, schedule, and organize multiple management tasks simultaneously according to the importance of projects or management tasks assigned
  • Ability to work well with other team members under time-sensitive constraints

Responsibilities

  • Satisfy Field Service Engineering responsibilities on and off site related to further establishing Field Service Engineering support services for several program related projects concurrently.
  • Serve as a technical bridge between engineering resources and operators/maintainers in the assigned portfolio.
  • Develop and mature standardization, program or site-specific requirements, and risk management strategies.
  • Support the entire team’s ability to grow the scope of available Products or Services with a variety of Industry Partners for a globally oriented market in a high-stakes environment.

Benefits

  • ESOP participation
  • 401k Plan
  • Flexible Work Schedules
  • Tuition Reimbursement
  • Co-Sponsored Health Plan
  • Paid Leave

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