Network Operations Engineer

Moog•Buffalo, NY
•Hybrid

About The Position

Moog is seeking a Network Operations Engineer to own on-site Network Operations for East Aurora and assigned enterprise workstreams. The role keeps network services reliable through operational issue resolution, infrastructure changes, deployments, vendor coordination, and lifecycle management. The engineer owns defined components of network projects and processes and coordinates with site stakeholders, vendors, and Global Network Operations to deliver effective solutions. This role is intended for an experienced network professional who can work independently with minimal guidance. It requires applying deep network knowledge to complicated and sometimes complex issues, adapting established approaches to site and business needs, and coaching and reviewing the work of less experienced colleagues. The work schedule is hybrid in Buffalo, New York.

Requirements

  • At least five years of relevant experience in enterprise network operations or engineering, including incident investigation and resolution, network change implementation, infrastructure deployments, and lifecycle management.
  • At least five years of hands-on experience supporting Aruba enterprise network infrastructure.
  • Experience supporting switching, routing, wired and wireless networking, and site connectivity.
  • Experience owning defined components of projects, processes, or programs, including planning work and coordinating delivery with stakeholders and vendors.
  • Deep understanding of network engineering principles and how network infrastructure supports broader business and technology functions.
  • Ability to work independently, exercise sound judgment, and adapt established solutions to complicated and sometimes complex challenges.
  • Experience coaching colleagues and reviewing technical work.
  • Strong communication and coordination skills, including the ability to work effectively across Network Operations, site teams, and external vendors.

Nice To Haves

  • Five years of experience with Palo Alto firewall technologies.
  • Experience with Microsoft Azure networking.
  • Experience with VeloCloud and SD-WAN technologies.

Responsibilities

  • Own on-site Network Operations for East Aurora and assigned enterprise workstreams, including incident response, troubleshooting, infrastructure changes, hardware deployments, vendor coordination, and lifecycle management.
  • Independently investigate and resolve network issues, adapting established solutions to site and business requirements, including complicated and sometimes complex issues.
  • Own and deliver defined components and, where assigned, entire projects, processes, or programs within the area of responsibility.
  • Develop and implement operational plans, technical solutions, and standards for assigned work.
  • Coordinate delivery with site stakeholders, vendors, and Global Network Operations.
  • Identify opportunities to improve service reliability and operational effectiveness, recommend best practices, and influence teams and partners to adopt them.
  • Coach less experienced Network Operations colleagues and review their work on incidents, changes, and project activities.
  • Communicate operational status, technical risks, incident findings, and recommendations across the Network Operations function.
  • Maintain accurate network documentation, asset records, procedures, and technical standards.

Benefits

  • Great compensation package and bonus opportunities.
  • Matching 401(k).
  • Employee Stock Purchase Plan at select locations.
  • Flexible Spending and Health Savings Accounts.
  • Flexible paid time off and holidays.
  • Parental leave program.
  • Comprehensive medical, dental, vision, life, disability, Employee Assistance Plan, and supplemental insurance coverage.
  • Tuition assistance, mentorship and coaching opportunities, leadership development, and other personal growth programs.
  • Warm, respectful, family-like culture driven by 12 core values, with employee-led Employee Resource Groups open to all.
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